Welcome to VOAR. Customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.
Return Policy
We offer returns within 5 days of receiving your order.
To be eligible for a return:
- The product must be unused and in original condition.
- The item must not be damaged, washed, or altered.
- Original tags, packaging, and accessories must be included.
- Return request must be submitted within 5 days after delivery.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products
- Products without original packaging
- Cosmetics or personal care items that have been opened or used
- Customized or special-order products
Refund Policy
Once we receive and inspect the returned package, we will notify you about the approval status of your refund.
If approved:
- Your refund will be processed after we receive the returned package.
- Refunds may take 5–10 business days depending on your payment method.
Exchange Policy
If you received:
- Wrong item
- Defective product
- Damaged product
Please contact us immediately for replacement or exchange support.
Return Shipping
Customers may be responsible for return shipping charges unless the mistake was from our side.
Contact Us
For return or refund requests, contact us through:
- WhatsApp : 0312-4503562
- Email : voar.contact@gmail.com
Thank you for shopping with VOAR.